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FarAri Online ShopFarAri Online Shop

Privacy Policy

Privacy Policy

Effective Date: October 11, 2026

Website: https://fararionlineshop.com

Operated by: FarAri Online Shop

At FarAri Online Shop, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, place an order, or engage with our services across Bangladesh.

1. Information We Collect

We collect information necessary to process your orders, deliver products, and provide customer support.

  • Personal Identification Information: Name, shipping address, billing address, phone number, and email address provided during checkout or account creation.

  • Order & Transaction Details: Items purchased, transaction history, order values, and delivery preferences. We do not store sensitive payment card details or mobile banking PINs; transactions are processed securely through licensed payment gateways or collected via Cash on Delivery (COD).

  • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs collected via automated tracking tools (such as cookies, web beacons, Google Analytics, and Meta Pixel).

  • Communication Data: Messages, inquiries, or feedback submitted through contact forms, email, WhatsApp, or official social media channels.

2. How We Use Your Information

We use the information we collect for specific commercial and operational purposes:

  • Order Fulfillment: Processing payments, confirming orders, arranging parcel dispatch, managing door-to-door delivery across Bangladesh, and handling returns or exchanges.

  • Customer Support: Providing order status updates, shipment tracking information, and answering customer queries.

  • Service Optimization: Monitoring website traffic, diagnosing technical issues, and improving browsing and checkout functionality.

  • Marketing & Promotions: Sending transactional notifications (via SMS or email) and, where permitted, sharing promotional updates, discounts, or new arrival alerts. You may opt out of promotional communications at any time.

  • Fraud Prevention & Security: Verifying user identities, preventing fraudulent orders, and complying with applicable laws and regulatory standards in Bangladesh.

3. Sharing and Disclosure of Information

We respect your privacy and never sell, rent, or trade your personal information to third parties. We share data only with trusted third parties strictly necessary for operating our business:

  • Logistics & Courier Partners: Third-party courier services operating across Bangladesh (e.g., Steadfast, Pathao, RedX, eCourier) to ensure accurate parcel dispatch and delivery.

  • Payment Gateways: Secure digital payment processing providers (e.g., bKash, Nagad, SSLCOMMERZ, card aggregators) to process online payments safely.

  • Analytics & Advertising Providers: Analytics and conversion tracking platforms (such as Meta/Facebook, Google, and Bing) to measure ad performance, optimize catalog visibility, and improve site user experience.

  • Legal Compliance: Law enforcement authorities or regulatory bodies when required by applicable law, court order, or governmental regulation in Bangladesh.

4. Cookies and Tracking Technologies

FarAri Online Shop uses cookies, pixels, and related tracking technologies to provide core site features and analyze shopping patterns:

  • Essential Cookies: Necessary for website navigation, cart management, and secure checkout.

  • Analytics Cookies: Track site visits, page interactions, and visitor paths to help us improve site layout and loading speeds.

  • Advertising & Retargeting Pixels: Help present relevant product recommendations and measure the effectiveness of our social media and search advertisements.

You can modify your browser settings to refuse cookies; however, disabling certain cookies may affect your browsing experience and checkout capabilities.

5. Data Security

We implement standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data using reliable security protocols, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access & Review: Request details about the personal information we hold about you.

  • Correction: Request corrections or updates to inaccurate contact or delivery details.

  • Promotional Opt-Out: Unsubscribe from promotional SMS or marketing emails by following the opt-out instructions or contacting our customer support directly.

  • Account Deletion: Request the deletion of your customer account and associated personal data, subject to legal or record-keeping requirements for completed transactions.

7. Children's Privacy

FarAri Online Shop does not knowingly market to or collect personal information from individuals under the age of 18 without parental or guardian consent. If we discover that personal information of a minor has been collected without verification, we promptly remove the data.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technological standards, or legal obligations. Any updates will be posted on this page with an updated "Effective Date." Continued use of our site following any update constitutes your acceptance of the revised terms.

9. Contact Us

For questions, feedback, or requests regarding this Privacy Policy or your personal information, please contact us:

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